EtonHouse Community Fund (ECF) Outing with TRANS Family Services (Bedok & Bedok Reservoir)

On 23 November 2025, TRANS Family Services (Bedok & Bedok Reservoir) collaborated with EtonHouse Community Fund to host a family bonding and enrichment outing at Gardens by the Bay and EtonHouse Garden School by the Bay for families with children aged 7 to 12 years old.

The programme aimed to create shared memories and strengthen parent-child relationships through hands-on learning. Children participated in a photography workshop that encouraged creativity and nature exploration, while caregivers attended a parenting workshop that provided practical tips to support positive communication at home. Interactive engagement activities further promoted curiosity, teamwork, and meaningful connection among families.

A total of 37 participants joined the event. We are grateful for the support of our community partners, who play a vital role in strengthening family bonds and enhancing overall well-being. Together, we look forward to creating more opportunities for families to learn, grow, and thrive through future collaborations!

Empowering Our Frontline: Trauma-Informed Practice Workshop

On the afternoon of 14 November 2025, the administrative team at TRANS Family Services gathered for a dedicated workshop centred on Trauma-Informed Practice. Curated and facilitated by our own social workers and counsellors, the session was designed to deepen the team’s understanding of the principles that guide our client care.

We recognize that our admin staff are often the first point of contact for those seeking support. This session highlighted their critical role in establishing safety and trust from the very first interaction. By equipping them with these insights, we ensure that the warmth and professionalism they already display are grounded in best practices for client well-being.

We are incredibly proud of our admin team for their commitment to learning and for being such compassionate ambassadors of our mission. A heartfelt thank you also goes to our clinical team for leading this impactful afternoon of shared learning.

East Region Practice Work Group

Since its formation in April 2025, the East Region Practice Work Group — made up of partners from TRANS Family Services (TFS), YGOS, Montfort Care, THK and PPIS — has been meeting every two months with great energy and purpose. Each session has been a space for us to align our visions and practice directions, and prepare for the upcoming regionalisation of the sector. Together, the agencies have been openly exchanging insights, challenges, and ideas to strengthen services in the East.

At our latest session on 13 November 2025 hosted by TFS, the TRANS FSC (Bedok Reservoir) team — together with the Practice and Service Development team — shared their project on key considerations in developing services and programmes. They also led an engaging activity where representatives from each organisation added their own on-the-ground experiences to shape a shared set of considerations that truly reflects the needs and hopes of the communities we serve.

We also heard a thoughtful presentation from the Marine Parade FSC team on how they approach needs assessment. It was an invigorating afternoon of learning, reflection, and collaboration. Together, the work group is developing practical guidelines to inform service and programme development for the East region in the coming year.

A big thank you to all our partners for your passion, commitment, and teamwork!

Empowering Professionals on Trauma-Informed Care

TRANS Family Services recently conducted a two-part webinar series on Trauma-Informed Care (TIC) on 3 and 24 October 2025, exploring how its principles can be applied when supporting persons with intellectual disabilities.

The sessions brought together around 100 allied professionals from MINDS including psychologists, social workers and occupational therapists fostering shared learning and collaboration in providing trauma-informed support.

Seniors’ Life Story Group (Mandarin) at TRANS FSC (Bedok Reservoir)

From 22 August to 3 October 2025, 6 seniors came together for the first run of a guided autobiography groupwork in Mandarin. This groupwork adapted elements from James Birren’s Telling the Stories of Life through Guided Autobiography Groups and built upon a similar programme conducted in English in 2024.

Over the weekly sessions, participants engaged in a mix of large- and small-group activities and heartfelt discussions on themes such as family relationships, the meaning of money, major life roles, and what makes a “good death.”

The group provided a warm and supportive space for seniors to reflect on their life journeys celebrating their transitions, challenges, strengths, and resources while building meaningful connections and mutual encouragement along the way.

Celebrating Togetherness: Staff & Volunteer Annual Dinner 2025

TRANS Family Services held its Staff and Volunteer Annual Dinner on 26 September 2025, bringing together our dedicated staff and volunteers for an evening of celebration, appreciation and connection.

The event featured a series of lively performances presented by both staff and volunteers adding to the celebratory spirit of the night. Guests also embraced this year’s theme, “Fruitful Together – Lettuce Celebrate!”, showcasing their creativity and vibrant personalities through colourful and imaginative outfits.

A highlight of the evening was the presentation of the Long Service Awards, which recognised the dedication and meaningful contributions of staff and volunteers over the years. The much-anticipated lucky draw segment further added to the excitement.

The annual dinner was a heartwarming occasion to celebrate our shared achievements and strengthen the bonds within our community.

We look forward to continuing our mission of supporting individuals and families together.
We extend our heartfelt thanks to everyone who joined us and contributed to making the evening a truly memorable one.

TRANS FOCUS AAC Seniors’ Outing to Gardens by the Bay

On 19 September 2025, TRANS FOCUS Active Ageing Centre (AAC) organised an outing for 79 seniors to Gardens by the Bay, one of Singapore’s most iconic landmarks.

The trip was designed to promote active ageing, encourage social interaction, and enhance seniors’ overall well-being through a meaningful day spent in nature. Seniors enjoyed the refreshing sights and experiences while bonding with one another in a joyful atmosphere.

We would like to extend our appreciation to the 3 dedicated volunteers and our FOCUS staff who supported the outing and made the day smooth and enjoyable for everyone.

Basic Befriending Training

TRANS Family Services welcomes its second group of volunteer befrienders on 23 August 2025! The group of 11 volunteers attended a full-day training session, which included interactive activities and a panel discussion featuring experienced befrienders who shared their journeys and insights.

The session is designed to equip befrienders with the skills and confidence to build meaningful relationships with seniors and children in the community.

By fostering these connections, TRANS Family Services continues to strengthen social bonds and promote a lasting positive impact.

Join Us as a Befriender

Are you ready to make a difference — one conversation at a time?

TRANS Family Services is recruiting volunteer befrienders! This role offers a unique opportunity to connect with others and contribute to a more caring and inclusive community.

Minimum commitment: 1 year of befriending

Sign up with us via https://www.trans.org.sg/be-a-volunteer/

SG60 National Day Celebration at TRANS FOCUS AAC

On 5 July 2025, TRANS Family Services hosted its first-ever Fun Day at Universal Studios Singapore. A total of 288 staff, family members, and friends came together to enjoy a Saturday filled with laughter, thrilling rides, sweet treats, and countless photo-worthy moments. It was a chance to pause, unwind, and connect beyond the workplace.

At TRANS Family Services, we believe that strong teams are built not only through shared work but also through shared moments. TFS Fun Day was our way of celebrating our incredible people — and the families who support them every step of the way.

Celebrating with Heart and Community: National Day with KCCCC

On 2 August 2025, a contingent of staff proudly represented TRANS Family Services at Kampong Chai Chee Community Club’s National Day Observance Ceremony at Heartbeat@Bedok.

More than just a celebration, the invitation was a meaningful recognition of our dedication to the community and a reminder of the strong bonds we share with the people we serve. We are honoured to stand alongside our community partners and neighbours in marking Singapore’s birthday, and we look forward to continuing this journey of care and connection together.

TRANS Family Services Fun Day at Universal Studios Singapore – A Day to Remember!

On 5 July 2025, TRANS Family Services hosted its first-ever Fun Day at Universal Studios Singapore. A total of 288 staff, family members, and friends came together to enjoy a Saturday filled with laughter, thrilling rides, sweet treats, and countless photo-worthy moments. It was a chance to pause, unwind, and connect beyond the workplace.

At TRANS Family Services, we believe that strong teams are built not only through shared work but also through shared moments. TFS Fun Day was our way of celebrating our incredible people — and the families who support them every step of the way.

Project R.I.C.E.+ 2025

For the past few years, our Family Service Centres in Bedok and Bedok Reservoir have been privileged to collaborate with Singapore Red Cross (SRC) on Project R.I.C.E.+; an annual flagship initiative with Sheng Siong supermarket which provides household necessities to low-income families, elderly individuals living alone, and residents facing financial difficulties. Ration packs include essential food and necessities, providing immediate relief for families’ daily needs and reassuring them that the community cares for their well-being.

This year, the distribution drives took place on 28 June 2025 at TRANS FSC (Bedok Reservoir) and 16 August 2025 at TRANS FSC (Bedok), with over 970 sets of rations distributed to 156 families in total. Volunteers from TRANS Family Services and SRC worked together to ensure smooth and efficient distribution.

We would like to extend our gratitude to SRC and Sheng Siong supermarket for the yearly partnership.