EtonHouse Community Fund (ECF) Outing with TRANS Family Services (Bedok & Bedok Reservoir)

On the afternoon of 14 November 2025, the administrative team at TRANS Family Services gathered for a dedicated workshop centred on Trauma-Informed Practice. Curated and facilitated by our own social workers and counsellors, the session was designed to deepen the team's understanding of the principles that guide our client care. We recognize that our admin staff are often the first point of contact for those seeking support. This session highlighted their critical role in establishing safety and trust from the very first interaction. By equipping them with these insights, we ensure that the warmth and professionalism they already display are grounded in best practices for client well-being. We are incredibly proud of our admin team for their commitment to learning and for being such compassionate ambassadors of our mission. A heartfelt thank you also goes to our clinical team for leading this impactful afternoon of shared learning.

Since its formation in April 2025, the East Region Practice Work Group — made up of partners from TRANS Family Services (TFS), YGOS, Montfort Care, THK and PPIS — has been meeting every two months with great energy and purpose. Each session has been a space for us to align our visions and practice directions, and prepare for the upcoming regionalisation of the sector. Together, the agencies have been openly exchanging insights, challenges, and ideas to strengthen services in the East. At our latest session on 13 November 2025 hosted by TFS, the TRANS FSC (Bedok Reservoir) team — together with the Practice and Service Development team — shared their project on key considerations in developing services and programmes. They also led an engaging activity where representatives from each organisation added their own on-the-ground experiences to shape a shared set of considerations that truly reflects the needs and hopes of the communities we serve. We also heard a thoughtful presentation from the Marine Parade FSC team on how they approach needs assessment. It was an invigorating afternoon of learning, reflection, and collaboration. Together, the work group is developing practical guidelines to inform service and programme development for the East region in the coming year. A big thank you to all our partners for your passion, commitment, and teamwork!

TRANS Family Services recently conducted a two-part webinar series on Trauma-Informed Care (TIC) on 3 and 24 October 2025, exploring how its principles can be applied when supporting persons with intellectual disabilities. The sessions brought together around 100 allied professionals from MINDS including psychologists, social workers and occupational therapists fostering shared learning and collaboration in providing trauma-informed support.